Service360 Logo

Terms & Conditions

Please read these terms carefully before using Service360 — your trusted home service partner.

1. Introduction

Welcome to Service360 — a digital platform designed to connect users with verified professionals offering a wide range of home services such as plumbing, electrical, cleaning, painting, appliance repair, and more. By accessing or using our mobile app or website, you agree to comply with and be bound by these Terms and Conditions.

2. Services Overview

Service360 acts as an intermediary between customers and service providers (“Partners”). The app allows users to book various home-related services. While we ensure that all service providers are verified, the actual service is rendered by the partner and not directly by Service360.

3. User Responsibilities

  • Users must provide accurate and up-to-date information when booking a service.
  • Users must ensure accessibility for service providers to perform the booked service.
  • Users shall not misuse, resell, or redistribute services offered on this platform.

4. Service Provider Responsibilities

  • Service providers must complete tasks professionally and ethically.
  • They must arrive on time and carry all required tools or materials for the service.
  • Providers are responsible for maintaining proper conduct while interacting with customers.

5. Payments

All payments must be made using the authorized payment gateways integrated into the Service360 app or directly to the service provider as instructed. Service360 does not take responsibility for cash transactions made outside of approved methods.

6. Cancellations and Refunds

Cancellations are permitted within the time limits specified on our Return & Cancellation Policy page. Refunds (if applicable) will be processed as per the policy terms.

7. Liability Disclaimer

Service360 is a facilitator platform and is not directly liable for the performance of services provided by third-party professionals. However, we strive to ensure high-quality standards and customer satisfaction through verification and feedback systems.

8. Intellectual Property

All logos, trademarks, and content displayed on the Service360 app and website are owned by or licensed to Service360. Unauthorized use or duplication is strictly prohibited.

9. Termination of Use

We reserve the right to suspend or terminate any user account found violating our terms, misusing the platform, or engaging in fraudulent activity.

10. Changes to Terms

Service360 reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be published on the official website and app.

11. Contact Us

For any queries regarding these Terms & Conditions, please contact us: